Frequently Asked Questions

You can update your subscription preferences and contact information at any time or cancel your subscription.

The municipal notification platform is a web platform for sending alerts by text message (SMS), phone, and email.

Citizens register to receive notifications of:

• emergency situations;
• boil-water or flushing of the water system;
• collection reminders;
• work and traffic obstruction notices;
• notices of snow removal operations;
• information on activities and recreation;
• or bylaw notices.

It is difficult to predict exactly how many alerts will be issued.

Please be assured, however, that we understand that you don't want to be inundated with messages from us.

You will only receive alerts to which you have subscribed. You can change your subscription preferences at any time (except for emergency notifications).

And we promise not to use the notification platform for promotional or solicitation purposes.

No.

We undertake not to use the notice platform for promotional purposes or time solicitation (except for emergency notices).

You will only receive alerts to which you have subscribed. You may change your subscription preferences at any time.

No.

The notice platform is in addition to the other means of communication deployed by the City to inform you. This is a complementary tool, it is not the only one!